A premier, cloud based HIPAA compliant online platform
to facilitate medical case collection and review
for domestic and international patient referrals

eRequest replaces fax, email, and phone calls, and simplifies and accelerates the referral process from any location. eRequest is a secure and HIPAA-compliant referral case management solution that offers referring providers – both domestic and international – easy online access for sending patient cases to your organization.

eRequest improves your organizations referral process by simplifying information gathering, medical document management, image collection, communications, and workflow tracking into one streamlined, secure online workspace.

Your institution invites a referring provider group to access eRequest.
The referring provider or embassy logs into the secure eRequest website
The referring provider submits a patient inquiry (a brief overview of patient and medical issue).
Your institution prepares the patient case referral.
Your institution prepares the eRequest case for your specialist review and uses the system to prepare the scheduling and onsite patient arrival.

From start to finish, eRequest makes communication easy with centralized secure messaging and an on-demand dashboard for case progress tracking.


Workflow Management and Tracking

eRequest captures all patient case activity from inquiry to the start of on-site patient care, allowing for analytics and insight into referral workflow

Financial and Operational Reports

eRequest has a suite of existing reports available to view and export to other enterprise reporting systems for complete insights into service revenue streams

Executive Dashboard

On-demand access formanagement to view all eRequest service line information by referring provider, specialty selection, geographic location, year over year comparison and many other easy to select options to evaluate business performance

Easy Processing of Multiple Formats

eRequest supports most common document formats such as PDF, RTF, DOC, TXT XLS GIF, TIFF, JPEG, PNG, BMP, XML. Additional and proprietary formats can be implemented as requested.

Web-based Radiology Images Interface

eRequest interfaces with Ambara Health for ease of upload and transfer of DICOM images

Option for Hosted or Cloud Based

Your organization can decide on a cloud-based SaaS model installation or on-site hosted solution


eRequest intake (inquiry) and case management forms can easily be customized to your specific needs

Speed to Implementation

Both Private and HIPAA-compliant public cloud-hosted solutions can be implemented within weeks
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